(Effective Date: April 2025)
We are Adrenalin Hub Limited (“AdrenalinHub”), a company incorporated in England and Wales under company number 10207692, with our registered office at 43 West Street, Axbridge, Somerset, BS26 2AA.
AdrenalinHub operates a premium, invitation-only concierge platform curating bespoke, high-adrenaline experiences across land, sea, and air. Our services are offered via our website www.adrenalinhub.com and, if applicable, via our mobile app (collectively, the “Website”).
We connect our members with carefully vetted experience providers (“Operators”) to arrange access to supercar track days, off-road driving, jetski and yacht excursions, private helicopter flights, microlight adventures, private jet charters, and more.
2.1 These terms and conditions (“Terms”) explain how we operate and govern your use of our Website and services.
2.2 You should read these Terms carefully before using our Website.
2.3 We may update these Terms from time to time. Changes will take effect when published, and your continued use of the Website constitutes acceptance.
2.4 By accessing or using our Website, you agree to be legally bound by these Terms and our Privacy Policy.
For any questions or concerns, contact us at support@adrenalinhub.com.
3.1 AdrenalinHub does not directly provide experiences. We curate, facilitate, and recommend experiences through our exclusive concierge network.
3.2 Members may be connected directly with Operators, who may have their own terms and conditions.
3.3 AdrenalinHub may showcase experiences and locations as part of its concierge offering; however, these listings are for inspiration and information only and do not form a binding offer.
3.4 Experiences are invitation-only and subject to availability, operator approval, and discretion.
4.1 Use of our concierge services is strictly by invitation or approval only.
4.2 We reserve the right to refuse access to any user or booking request without explanation.
4.3 Inclusion in our member list or access to any part of the Website does not create a contract for services.
5.1 If you make a purchase through our online store (e.g., gear, merchandise, or experiences), you authorise us to verify your identity using third-party databases.
5.2 These checks are not credit checks and will not affect your credit rating.
5.3 We reserve the right to decline transactions if verification cannot be completed.
6.1 Bookings are made directly with Operators. You must not attend any venue without confirmation of your booking from the Operator.
6.2 AdrenalinHub is not liable for any costs incurred as a result of unconfirmed or missed bookings.
6.3 Prices and locations are indicative and subject to change at any time.
6.4 Availability is limited and often seasonal or weather dependent. We recommend booking well in advance.
6.5 Experience duration, descriptions, or equipment may vary and are illustrative only.
7.1 Adrenaline-fuelled experiences carry inherent risk. Some Operators require participants to sign waivers or meet health and safety requirements.
7.2 Restrictions such as age, weight, height, medical conditions, or experience level may apply.
7.3 It is the responsibility of the participant to verify they meet all Operator criteria before booking.
7.4 AdrenalinHub is not liable for personal injury, loss, or refusal to participate due to non-compliance.
8.1 Once a date is confirmed with an Operator, you are subject to their cancellation policies.
8.2 Operators may cancel or postpone experiences due to weather, mechanical issues, or safety reasons.
8.3 AdrenalinHub is not responsible for travel, accommodation, or related costs in the event of cancellation.
8.4 Our liability is limited to the amount we have received for any booked experience.
9.1 If an issue arises on the day of your experience, you must raise it immediately with the Operator.
9.2 If unresolved, contact us within 7 days and we’ll support you in addressing the matter.
10.1 All content on the Website, including imagery, video, and branding, belongs to AdrenalinHub or its licensors.
10.2 You may not copy, redistribute, or reproduce any content without prior written consent.
10.3 By submitting content or participating in experiences, you consent to AdrenalinHub’s use of your name, likeness, or testimonial for marketing and editorial purposes, unless you opt out in writing.
11.1 You agree to use the Website for lawful, personal, and non-commercial purposes.
11.2 You must not introduce viruses, attempt to gain unauthorised access, or disrupt the Website’s operation.
11.3 We may restrict or revoke access if misuse is suspected.
12.1 AdrenalinHub facilitates experiences but does not own or operate them.
12.2 We accept no liability for any damage, injury, or loss resulting from Operator error, force majeure, or third-party acts.
12.3 Your statutory rights are not affected.
13.1 We take your privacy seriously. See our Privacy Policy for full details on how your data is handled.
13.2 By using the Website, you agree to our use of cookies and the sharing of data for service delivery purposes.
14.1 These Terms are governed by English law.
14.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14.3 We encourage mediation or alternative dispute resolution before legal action.
These Terms supersede all previous versions.
Last Updated: April 2025